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Hear from luminaries whose journeys are as powerful as their present-day accomplishments.
The Avaya Experience Platform is the future of Enterprise CX delivering a complete, connected CX solution in one integrated platform.
Avaya updates Norwegian Cruise Lines contact center infrastructure in record time preventing weather related vulnerabilities.
Keep your existing capabilities. Innovate at your pace. Accelerate new business outcomes.
Toronto Fire Services makes historic digital shift to Avaya improving response times to save lives.
Edify’s capabilities further enhance the Avaya Experience Platform by integrating additional workflow, customer journey orchestration, and other AI-powered technologies into the platform.
Nothing matters more to your business than customer experience. Revolutionize yours with Avaya’s cloud contact center solution. Digital channels, AI virtual agents, workflow automation, and actionable insights—all designed to empower your team so you can deliver experiences that nurture more meaningful customer relationships.
Atento constantly boosts customer satisfaction and agent productivity with always learning AI that takes customer conversations from recordings to actionable insights.
Smart move.At Johns Hopkins Healthcare System, personalized service begins with a rep who already knows which patient is calling and has their health history ready on screen.
They have you at hello.For DIRECTV in Latin America, keeping communications available at 99.95% and scaling up capacity for special events is just the start of its ongoing digital transformation.
Never miss a beat.Clemson University develops an online experiential course that's even more successful than its traditional in-person counterpart, netting the school an Education Hero of the Year award.
Class is in session.Denim brand G-Star loves their makeover from a traditional phone system to an easy-care, feature-rich, cloud-based, full-on collaboration solution.
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